In most cases, we will request your PI directly from you. However, in some cases we may need to obtain it from third parties. This will be the case if you have authorized us to do so, or where the nature of our interaction with you reasonably requires us to do so. We may also be legally required to independently verify some of the information provided to us, which may include our accessing government or public directories in order to obtain certain PI about you. In some cases, especially if you are an organisation, we may need to obtain PI relating to third parties (such as your office bearers or employees) from you.
We may need to share your PI with third partners or business partners who are directly involved in the delivery of our service to you. In such cases, this is subject to reasonable security safeguards and we have agreements in place to ensure that they comply with these privacy terms.
As required by the POPIA, the confidentiality and integrity of any PI processed by us is subject to reasonable technical and organisational safeguards to prevent loss, damage, destruction or unauthorised access, having due regard to generally accepted information security practices and procedures. As part of our Management processes, we will, on an on-going basis, continue to review our security controls and related processes to ensure your PI remains secure.
In terms of the POPIA section 23 and 34, you have the right to:
Request access to your PI we have on record. Please contact St Patrick’s CBC to enquire about the process to follow.
Request us to correct or update any PI we hold about you, subject to the provisions of those sections. Please note that we may request confirmation / identification prior to the updating of any such records.
In terms of POPIA section 11 (3), you have the right to:
In terms of POPIA section 18, you have the right to:
In general, we will only retain your PI for the duration of our interactions with you. In certain instances, information will be required to be held for a period thereafter, however, this will be held in compliance with the POPIA and other applicable legislation.
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